1.2 The Importance of Interpersonal Skills
Relationship Skills
Relationship skills refer to the ability to establish and maintain healthy and rewarding relationships with diverse individuals and groups. This includes communicating clearly, listening actively, cooperating, resisting inappropriate social pressure, negotiating conflict constructively, and seeking and offering help when needed.
Examples of questions that someone with good relationships skills may ask include:
- How can I adjust my actions so that my interactions with different people turn out well?
- How can I communicate my expectations to other people?
- How can I communicate with other people in order to better understand and manage their expectations of me?