Communication skills, which cover:

• Verbal Communication - what we say and how we say it
• Non-Verbal Communication - what we communicate without words, for example through body language or tone of voice
• Listening Skills - how we interpret both the verbal and non-verbal messages sent by others

Emotional intelligence - being able to understand and manage your own and others' emotions

Team-work/Collaboration - being able to work with others in groups and teams, both formal and informal

Problem solving and decision-making - working with others to identify, define and solve problems, which includes making decisions about the best course of action

Critical Thinking - considering the facts of a situation and taking others' perspectives into account, rather than relying on assumptions

Empathy - being able to identify and understand other people's feelings

Social Interactions - making and keeping relationships and knowing how to work or play with others

Thinking Towards the Future - setting goals and creating action plans to activate these goals

Respect - showing esteem for self and others, through words and actions